1. WHAT IS PERSONAL INFORMATION?
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether or not the information or opinion is recorded in a material form.
Sensitive information is a subset of personal information and includes information or an opinion about an individual’s race or ethnic origin, political opinions, religious beliefs, sexual preferences, criminal record, health record or professional or trade association memberships.
We may collect and hold information about clients, potential clients and business associates and their employees, suppliers and their employees, employees, prospective employees and contractors and others.
2. INFORMATION COLLECTED
The personal and sensitive information collected and stored by us about you generally includes information such as (but not limited to) your name, address, telephone numbers, email addresses and other information as provided to us. We require this information to enable us to contact you as part of our day to day business dealings and correspondence.
If you are a visitor to our website, we may collect your personal information for a number of reasons such as:
For the purposes of measurement, including the number of visitors to the site each day, the number of pages visited and the length of time people spend on those pages. Like many websites, our website may use “cookies” which store small amounts of information on computer hard drives or memory that access the website to collect this information. You should be able to configure your computer so that it disables cookies or does not accept them.
You may be enquiring about our services and will need to register your details with us so that the appropriate person can contact you.
We will use your personal information in accordance with the APP, such as for the purposes for which it is collected, to provide you with information on our products and services.
3. HOW DO WE COLLECT PERSONAL INFORMATION?
We will generally collect personal information by way of forms filled out by people, during conferences either face to face or via video link, telephone conversations, emails and from third parties.
If we receive personal or sensitive information about you that we have not requested, and if we determine that we could not lawfully have collected that information had we requested it, we will destroy that information, if it is lawful and reasonable to do so.
4. USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION
Barkus Doolan Winning will use your personal information in order to provide services and to conduct our business.
We may disclose personal information for the purpose for which it was collected and also:
Subject to our professional obligations, to any person where necessary in connection with our provision of legal services, such as to the client, regulatory advisors, barristers, medical professionals, valuers, courts and tribunals.
On a confidential basis to external service providers so that they can provide financial, administrative or other services in connection with the operation of our business, for example photocopying, data processing and technology, security and archiving services and other financial and professional institutions; and
With your consent to an overseas recipient except where disclosure is otherwise authorised or required by law.
We will not disclose information about you to a company that is not a related entity unless the disclosure is required or authorised by law, or you have consented to our disclosing the information about you. We may also need to disclose your information to law enforcement agencies, investigators and lawyers.
5. SECURITY OF YOUR PERSONAL INFORMATION
Barkus Doolan Winning takes all reasonable steps to ensure the protection and safeguards of your personal information from misuse, interference and loss, unauthorised access, modifications and or disclosure. Barkus Doolan Winning does not store any personal information outside Australia.
Access to your personal information is limited to those who specifically need it to conduct their responsibilities. We also maintain physical security procedures to manage and protect the use and storage of paper records containing personal information.
Barkus Doolan Winning holds your personal information in paper and electronic files, in software programs both onsite and offsite, including in the cloud.
Our staff are responsible for handling personal information in accordance with the Privacy Act and the APP.
We will take reasonable steps to destroy or permanently de-identify personal information when it is no longer required but having regard also to our obligation to maintain copies of files for 7 years.
6. ACCESS AND ACCURACY OF INFORMATION
You may request access to your personal information. Barkus Doolan Winning will process any request within a reasonable period.
We will take reasonable steps to ensure that the information we hold about you is current, accurate and complete. If you believe that the information we have about you is not current, accurate and complete, we ask that you let us know.
7. IF YOU HAVE A COMPLAINT
If you have a complaint about the privacy of your personal information, we ask that you write to us. We will promptly acknowledge and investigate complaints. At all times, we will respect and protect the privacy and confidentiality of personal information.
Barkus Doolan Winning can be contacted in writing by electronic email or by our postal address:
The Practice Manager
Barkus Doolan Winning
PO Box 20036
WORLD SQUARE NSW 2002
P | +61 2 9265 0111